Outlook not sending emails stuck in outbox. Slow send/receive times, with occasional timeouts.
Outlook not sending emails stuck in outbox Sep 13, 2022 · Note: Any messages already scheduled for delayed delivery in your desktop app and stored in Outlook’s local Outbox will be lost when you make this change. Feb 27, 2023 · Sometimes an email will get stuck in the Microsoft Outlook 365 Outbox. Sep 6, 2025 · If you find that your emails are stuck in the Outbox of the new Outlook app, and they do not get sent, try these troubleshooting suggestions. When you hit the "Send" button, your email moves to this folder while Outlook tries to establish a connection with your email server to send the message. Many home users open Outlook to send an important message only to find it sitting in the Outbox, refusing to move. They are using the newest version of classic Outlook desktop app and they have full permissions to the shared mailbox, including "send as" permissions. Sep 30, 2025 · Learn how to fix Outlook Outbox Not Sending. May 10, 2025 · The Outbox in any email client, including New Outlook, serves as a temporary holding area for emails that are queued to be sent. 16529. How to Fix Outlook Messages Stuck in Outbox Microsoft Outlook is a powerful email client that allows users to manage their emails, calendars, contacts, and tasks all in one place. However, even the most reliable tools can run into occasional issues, and one common problem that Outlook users encounter is Outlook Emails Stuck in Outbox. Nov 1, 2025 · In conclusion, when Outlook outbox doesn’t send messages, it can be attributed to various factors, including internet connectivity issues, large attachments, or incorrect settings that prevent efficient sending. This blog post will explore the possible reasons behind this issue and provide It may take a few moments to exit. A profile may become corrupt or misconfigured, leading to unexpected behavior. Synchronization issues across multiple devices. May 28, 2020 · We are encountering an issue where all emails become stuck in the outbox, until you login to the users server profile, open outlook, and "send all" emails from the outbox. Sometimes when you send an email in Outlook, it gets stuck in the Outbox. Sep 11, 2025 · Reduce file size of attachments Restart and update Outlook Clear the Outbox or move stuck emails Disable messy Add-ins Repair your account or create a new profile From now on, your emails will fly out of that Outbox like pigeons with turbo jets. This inconvenience can be frustrating, especially when time-sensitive information is delayed. 11 Checks to Ensure Smooth Email Sending Now that we’ve covered various ways to fix emails stuck in the Outbox, let’s discuss 11 checks you can perform to ensure that your email sending process goes smoothly. However, when these emails Jul 23, 2025 · My emails are stuck in my outlook outbox. Exception:StoragePermanentException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Invalid named property: ***. Outlook will resynchronize with the mail server upon Outlook’s launch after a reboot, and as such, the email may leave Outbox. May 5, 2021 · Outlook outbound emails stuck in outbox until restart. May 30, 2019 · I've tried clearing the outbox and sending new emails but they all end up stuck in the outbox. In this guide, you will learn the reasons and solutions to troubleshoot and fix Outlook 365 Not Sending Emails issue. Jan 10, 2025 · Microsoft Outlook is a key player in the world of email applications, renowned for its user-friendly interface and myriad features that facilitate professional communication. It may take a few moments to exit. Why Are Outlook Emails Stuck in Outbox? Dealing with Microsoft Outlook emails stuck in outbox is frustrating, especially when you don’t know why it happens. The only way to send them out is to move them to Drafts, open, and then click Send again (not sure why this method works, but it does). Thanks for your help. 20226 Having the user close and re-open Outlook seems to force the emails to re-send and clear from the outbox. Aug 1, 2022 · Email stuck in outbox Cant figure out why when sending an email from the mail app on my mac, it gets stuck in the outbox. Jul 22, 2025 · Outlook, a widely used email client, is known for its efficiency and reliability. By ensuring your internet connection is stable, verifying server settings, clearing the outbox, updating software, and repairing your profile, you can get back to smooth email communication. Mar 6, 2019 · Hi! I have a problem when I’m using the Send Outlook Mail Message. But it requires that I actually go the Outbox folder and select the emails in the Outbox. ) and emails getting stuck in outboxes until discovering the KB4 PAB was the culprit. The issue you described involves problems with Outlook after sending a mail merge, leading to jittery behavior and emails getting stuck in the outbox. 0. I know they are being sent after many tests so I guess this is more of an inconvenience then a real problem but still. Emails in the Outbox are usually sent after a short delay. This is with different email service providers. So I’ve been sending a few emails today like I always do for work and people seem to be getting them but the emails are still sitting in my outbox folder and not showing up in sent. Users should be aware of the per-email size limits and draft their emails accordingly. If you have this problem, click on to learn more about it. With cached Exchange mode the Outbox would show [2] emails but when you click the folder there was nothing in it. Understanding Sep 13, 2022 · If you're looking for ways to fix Outlook by not sending emails or Outlook emails stuck in Outbox, this blog is for you. Also, do not open the mail immediately after sending it because it will lock the sending process. Jul 17, 2024 · Summary: Emails getting stuck in the Outbox of Microsoft Outlook is an irritating experience, especially when they are time-sensitive. Deliver. You can follow these steps to fix the Outlook issue you described: Feb 27, 2023 · Sometimes an email will get stuck in the Microsoft Outlook 365 Outbox. Learn how to delete, resend, or troubleshoot messages that are stuck in your Outbox or Drafts folder. I've had issues in the past with Outlook mailbox syncs failing and getting stuck like that for Jun 13, 2024 · Dealing with the problem of Outlook for Mac not sending emails significantly leads to delays in sending or receiving new email messages. it depends on how much syncing it has to do. I've had that behavior before now and then over the years and usually "fixed" it by deleting the local . Before diving into the solutions, it is essential to understand what the Outbox is and why emails may get stuck there. Resolve common problems like emails not sending, stuck in Outbox, and more to get your Outlook working smoothly. Got a friend with the same problem? Send them this guide (once your Outbox is working again, of Jun 25, 2025 · This article provides a solution to an issue where email messages remain in the Outbox folder for at least one minute before it's sent. Outlook outdoes itself yet again. Feb 26, 2025 · Email messages are stuck in Outbox in Outlook 2016 for Mac - Outlook Provide workarounds for the issue that Email messages are stuck in Outbox in Outlook 2016 for Mac. It helps in managing the users’ email messages, such as for marketing purposes, and many more. Jan 20, 2023 · A real PITA because sometimes I don't realise a business email hasn't been sent for several hours - makes my company look bad. Is anyone seeing issues with users having emails stuck in their outbox despite Outlook showing as connected? We're using Microsoft 365 with our tenant based in the UK using Outlook 365 version 2306 build 16. It seems to intermittently work then stops again. It can be frustrating, especially when you have important messages to send. Jun 6, 2023 · 1. Things to check? I’ve verified with the mail provider that settings are correct, network is working as intended, user can send mail on other apps (outlook), user can received email but for whatever reason Apple mail can’t send anything out. Jun 25, 2025 · When you send an e-mail message in Microsoft Outlook, the message may remain in your Outbox folder as shown in the following figure. When the process stops running, I open the Outlook and instantaneously the email is sent… Email staying in outbox and refuses to send. Is there any way to modify this macro so that when I run it, it will automatically select all emails in the 4 days ago · Click Next to let Outlook test the settings, then Finish, restart Outlook, and send a test message to yourself. About one in ten messages are stuck in Outbox, with a Draft tag (see snapshot). jpg For the past two days, all emails I send using the New Outlook are getting stuck in the Outbox with the status "Queued". 0 STOREDRV. This happens on both Wi-Fi and mobile data. If it’s blue, you’re disconnected. Apr 22, 2025 · Worrying about data loss due to Outlook emails stuck in Outbox issues. Have Checked in Accounts, Server settings and ticked the box for Automatically manage connection settings. Jun 20, 2024 · When you send meeting items, you may see a Non-Delivery Report or Undeliverable message with the following specifics: Remote server returned '554 5. This is a very common issue in Outlook, Emails getting stuck in the Outbox folder, recently we received a ticket from the user that the Emails are getting stuck in the Outbox folder. Alternatively, you can also use Why Is My Email Stuck In Outbox Outlook? Are you experiencing issues with emails getting stuck in your Outlook Outbox? This video is here to help! We’ll cover various reasons why your emails may May 8, 2024 · Issues with your account settings in Outlook can also result in your emails getting stuck in the outbox and not being sent. The Outbox in Microsoft Outlook is a temporary holding area for emails that have not yet been sent. So, in this situation, you need to check email settings and check whether this issue is fixed. Jan 17, 2025 · In this article, we will explore nine potential fixes for emails that are stuck in the Outlook Outbox, helping you get your emails sent promptly. If you are facing a similar issue, then you can use the following resolution methods May 9, 2019 · I'm attempting to send out emails with attachments via Outlook (initiated on Excel). But no matter what's causing the problem, check out here to know the steps to fix Outlook not sending emails. To prevent your Outlook emails from getting stuck in the outbox, regularly update your Outlook application, don’t attach large files to the email, and ensure a stable internet connection before sending the email. Outlook continuously tries to send or receive emails but fails. Jul 20, 2023 · If the email is set to delay message sending, you will see the email in outbox for a while and you will come across the issue Outlook emails stuck in outbox. com depending on personal/organization account), then that restriction no longer applies. 2 days ago · If your Outlook is receiving emails but not sending them, and the emails are stuck in the Outbox, this could be due to a couple of common issues: Send Immediately When Connected Option: Ensure that the Send immediately when connected option is enabled in Outlook. 4 days ago · Click Next to let Outlook test the settings, then Finish, restart Outlook, and send a test message to yourself. Oct 25, 2023 · This article explains why an email message may be stuck in Outlook and how to fix this: make the message send or delete from the Outbox. And it is also suggested to backup Outlook emails to keep them safe. If the sending process is successful, the emails are moved to the Sent Items folder. Feb 19, 2021 · I found a script online which will allow me to resend emails stuck in the Outbox in Outlook 365. Dec 26, 2024 · Also, restart your system once. I’m using Windows 11 Enterprise. Firstly, please check this document: I can't send or receive messages in Outlook - Microsoft Support for more information and troubleshoot If the issue persist, may I please gather below information from you: Does the issue affect other emails you sent? Oct 22, 2023 · Do Outlook fail to send your emails? Here are the top ways to fix emails stuck in Outlook outbox. Jan 23, 2024 · If your Outlook emails are getting stuck in the Outbox and not sending automatically, here are some troubleshooting steps to help you resolve the issue: Did you try to do this in the Outlook on the Web? Jul 25, 2025 · If a sent email remains stuck in your Outbox, the likely culprits include improperly connected Outlook to your mail server whether from being in Offline Mode, your internet connection dropping, or your "Send immediately when connected" setting is not enabled. They can send email from their primary mailbox without issue. Amazon Digital and Device Forums - UKLoading Sorry to interrupt CSS Error Refresh May 30, 2019 · I've tried clearing the outbox and sending new emails but they all end up stuck in the outbox. Struggling to send emails in Outlook? Stuck in the outbox? Discover expert answers and solutions to resolve your email issues quickly and effectively! May 27, 2025 · If your email has been stuck in the outbox for two hours, there might be an issue with the email itself or the recipients' email servers handling a large number of recipients. Are you using KnowBe4 and the KnowBe4 Phish Alert Button? We had severe Outlook instability (crashing, freezing, etc. Jun 25, 2024 · Email sent from Shared Mailbox gets stuck in Outbox Hello, I am working with a client who has a primary and shared mailbox in Outlook. Nov 25, 2019 · Lately, I experience more an more customers calling me because Emails are stuck in Outlook's Outbox. When I try to open them, outlook gives a message that the item is currently not available. The solutions work with all versions of Outlook 2016, 2013, 2010, 2007 and lower. Emails stuck in Outbox are a common problem, making you suddenly wonder why your email is not sending. May 10, 2023 · Users in our organization using an email account as a shared mailbox that can be accessed by many users on Outlook 2010 are experiencing an issue on the first usage where they cannot send an email and it stuck in the Outbox folder forever whether it is inside or outside organization. When emails remain stuck in the Outbox, check your internet connection and ensure Outlook is online. Opening the message and sending it again doesn't help. If the message has an attachment that’s larger than 25MB, delete the attachment and either attach a smaller file or upload the file to OneDrive and then attach a link to the attachment. The icon instantly changes to Draft again and the message just sits there. Be relaxed! Go with this easy walkthrough to get rid of the issue. Follow the instructions in the first two sections of this article to fix your mail files. MAIN INFO: I use Outlook 365 with Google Sync to send and receive my emails. However, like any software, it can encounter issues. live. Have you seen mail stuck in outbox Mac error? This article explains why an email can be stuck and how to avoid this error in outlook. Click Send/Receive and look at the Work Offline button. Also try to reenter the password, but a message pops up "Unable to verify account name or password" Jun 25, 2025 · Outlook keeps trying to send a nonexistent message while Outbox folder shows zero messages. Facing Outlook messages stay in Outbox when sending? Discover 11 methods to fix Outlook message sent but stuck in outbox. Open your Drafts folder, access your email, and Best Practices When Office 365 Shared Mailbox Emails Are Stuck in the Outbox Admins should limit the shared mailbox access to 2-5 members, not more. Nov 30, 2023 · I create a TEAMS meeting email through Outlook 365. If you recently installed a Windows update or an Outlook update and suddenly noticed email not sending in Outlook, you’re definitely not the only one. Have you ever faced the frustration of sending an email only to find it stuck in your Outbox? In this informative video, we will guide you through some common reasons why your Outlook emails may May 10, 2025 · The Outbox in any email client, including New Outlook, serves as a temporary holding area for emails that are queued to be sent. Jun 25, 2025 · When you try to send email messages in Outlook 2016 for Mac, the email messages remain stuck in the Outbox folder, and you receive the following error message: Unexpected data was encountered. One test email took an hour to send, the other was instant. From connection issues to oversized files, get your Outlook sending smoothly again Jan 13, 2023 · Whenever we send emails from our iOS devices, randomly many mails get stuck in Outbox. Jul 7, 2022 · Occasionally, Outlook stops sending emails, and they accumulate in the outbox. Apr 21, 2025 · Learn how to fix Outlook email issues with this step-by-step troubleshooting guide. However, despite its strength, many users encounter a common hiccup: emails getting stuck in the Outbox folder. Find solutions for common issues that prevent Outlook emails from sending, such as large attachments, offline mode, or registry settings. This mode can be set unintentionally or due to connectivity issues. This guide shows you how to deal with it. Emails stuck in Outlook Outbox can interrupt your workflow and affect communication. Uncheck unused add-ins and restart Outlook. Outlook Profiles: In some cases, problems with your Outlook profile can also result in emails being stuck in the Outbox. Apr 15, 2025 · outlook. Try to Resend Your Email When your first attempt to send an email fails, try resending your email and see if that works. Tried all the above plus disabling cached exchange mode. If you schedule the email via the Outlook web app (outlook. OST Is your email in Outlook getting stuck in the Outbox folder and can't figure out why it's not sending? Here are a couple of things you can do to help get yo Fix email stuck in my outbox in Outlook When Outlook can’t send an outgoing message, it’s moved to the outbox where it can be reviewed and stored for further troubleshooting. Most emails send OK, a few get stuck. Apr 1, 2025 · Emails Stuck in Outbox: How to Free Your Messages! 🕔 6 minutes read Emails stuck in your Outbox? Learn why it happens and how to fix it with this step-by-step guide. They sent this morning and then stopped on their own and will not send. Aug 18, 2025 · You will learn the possible reasons and 8 solutions to Microsoft Outlook emails stuck in Outbox. New emails aren’t showing up in your inbox. When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive). I've had issues in the past with Outlook mailbox syncs failing and getting stuck like that for When emails remain stuck in the Outbox, check your internet connection and ensure Outlook is online. This situation can be a real headache for anyone looking to send emails quickly. Jun 25, 2025 · This article provides a resolution for the issue that the email message is still in Outbox when you use the DelegateSentItemsStyle registry value. Apr 15, 2025 · Symptoms of Outlook 365 Send/Receive Errors If you notice the following symptoms, you may be dealing with a send/receive error: Emails get stuck in the Outbox. The problem can be overcome by creating a completely new message, copying the content over and send that message off. This comprehensive guide offers a detailed solution, covering manual and automatic send/receive settings adjustments, ensuring a smooth email delivery process and enhancing productivity. Another possible reason is that you're trying to send large attachments that get stuck in the Outbox folder. Jan 9, 2025 · Dealing with Outlook not sending emails can be frustrating, but these troubleshooting steps should help you resolve the issue. One common problem that users face is when messages become stuck in the Outbox. This has become very frustrating and important time bound emails gets missed. 2. Click it to connect (the button turns white) and click Send All. May 13, 2025 · If your SMTP (Simple Mail Transfer Protocol) settings are not configured properly, Outlook won’t be able to send the emails. Fix email stuck in my outbox in Outlook When Outlook can’t send an outgoing message, it’s moved to the outbox where it can be reviewed and stored for further troubleshooting. Even if you try to reset or delete and send again, the messages remain stuck in the Outbox. I first thought those were messages with some User mail is getting stuck in outbox. Outlook will not send emails? Get 24 proven fixes now! Step-by-step solutions from quick fix to advanced repair for all Outlook variants. I can receive messages but not send - they just sit permanently in the Outbox. Jun 23, 2021 · Wondering why your email has failed to leave your Microsoft Outlook outbox? Here are a guide to fix that problem in your Outlook. if i restart my laptop they then send, but any new emails get stuck in outbox again until next restart. If they resend the email sometimes it goes but other times it gets stuck again. I have removed add-ins in an attempt to resolve and went thru the “repair process”, but no luck. May 16, 2024 · Based on your description, I understand your need to send the email stuck in the "Outbox". Find out how to resend, change password, run in safe mode, update Outlook, check internet connection, compress attachments, and clean up Outlook account. Jul 22, 2025 · An Outlook email remains stuck in the Outbox, frustrating users. If I restart Outlook, it sends the email. . The mailboxes are on Microsoft 365. In Outlook, sometimes your outgoing messages get stuck in your outbox and just won't send. Oct 30, 2018 · Got a message stuck in your Outbox and blocks sending or receiving other emails? Here a 5 easy methods to get rid of it. Verify account settings for each email, especially SMTP server details. I tried building a new Windows 10 system without GSync and it can send emails, albeit slow at times. May 11, 2025 · Understanding the Basics: Outlook and the Outbox Folder Microsoft Outlook functions on a client-server model, meaning it operates by connecting with a mail server. Oct 5, 2024 · Struggling with Outlook's outbox? Uncover the reasons behind emails getting stuck and learn effective solutions to get your messages delivered successfully, ensuring a smooth and efficient email experience. com or outlook. If your emails are not sending from Outlook. If your Outlook emails are stuck in the outbox and aren’t sending, this video provides clear solutions to help resolve the issue. So what to do and how to solve this problem? If you have come to this post while searching for all these reasons, we will help you with the complete method. Sep 21, 2025 · The Outlook stores the email messages stuck in the outbox that have been sent but not delivered yet. Outlook Working Offline If your Outlook is set to work offline, any outgoing emails will remain in the Outbox. Tip: Messages also get stuck in the Outbox when you click Send but you’re not connected. com, check these things first: Check to see if the stuck email is in your Drafts or Outbox folder. However, there are several solutions that you can try to resolve this issue. Sometimes the email remains on the “Outbox” folder in Outlook. 4 days ago · Learn the causes and solutions of Outlook emails stuck in outbox not sending issue. If the user wants to send email, and in between the Outlook gets stuck in the outbox, then it tells you that the message has not been sent, or we can say that user is unable to receive it. From connection issues to oversized files, get your Outlook sending smoothly again Oct 8, 2024 · Emails are stuck in the outbox unless I restart my computer. 99% of the time these mails have actually been send already. A corrupted OST or PST file is a common cause of all sorts of Outlook issues. office. Implementing the troubleshooting guidance may reduce productivity and slow down the performance of Mac OS. Otherwise, check any other add-ons in Outlook and disable them to determine if the issue goes away. Moving further Jul 30, 2024 · Macs running the latest outlook and MacOS are getting an issue where they can send emails for a short time but then they are getting stuck in outbox. The code runs without error but only about 6 of the 17 emails go out, the balance are stuck in outbox and go out Nov 13, 2025 · Microsoft Outlook is a leading email client application that offers enhanced communication and collaboration among users. Nov 25, 2024 · Common Reasons for Outlook Not Sending Emails There are a number of reasons why emails may regularly get stuck in the Outbox in Microsoft Outlook and hamper seamless communication. Once a user hits the "Send" button, emails are transferred to the Outbox while the email client attempts to send them. If sending still fails after that, tell me your email provider and I will give you the exact SMTP port and encryption they require. I send the invite via an email and it stays in the OUTBOX. Outlook send mails stuck in outbox? Hello, So the past few weeks I have seen, across our organisation and at different times, that people have mail stuck in their outbox of Outlook. Slow send/receive times, with occasional timeouts. Waiting Jan 27, 2025 · When you try to send an email with attachments that exceed the limit set by your email provider or Outlook, it may not go through, leading to the message being stuck. Outlook emails stuck in Outbox how to fix | Outlook Messages STUCK in OUTBOX omac991 27 subscribers Subscribe I believe emails scheduled via the Outlook desktop app do require the app (and the computer of course) to be running at the time of the scheduled time for the delivery to be successful. If I switch to the older Outlook version, emails are sent without any… Aug 18, 2025 · This article illustrates the possible reasons and 8 solutions to Microsoft Outlook emails stuck in outbox. All while many other messages went out the Outbox without issues. Use the provided fixes to identify the cause and restore functionality. You can fix the minor glitch that may be preventing you from sending your email using this method Access Outlook ’s Outbox folder, right-click your unsent email, choose Move > Other Folder, select Drafts, and choose OK. Dec 17, 2024 · The 'emails stuck in Outbox' error in Outlook can disrupt workflow. You can try to resend the message, delete and re-create the message, and restart Outlook to fix the issue. We then have to force close the Mail app and reopen it and the mails go. Jul 25, 2025 · If a sent email remains stuck in your Outbox, the likely culprits include improperly connected Outlook to your mail server whether from being in Offline Mode, your internet connection dropping, or your "Send immediately when connected" setting is not enabled. Dec 27, 2023 · Summary: Sometimes Outlook stops sending or receiving emails and accumulates them in the Outbox folder. If your Outlook is not sending emails and they are stuck in the Outbox, you can try the following troubleshooting steps: Check internet connection: Ensure that you have a stable internet connection. Oct 25, 2023 · Quick and easy ways to delete an email message stuck in the Outbox or resend it. Another measure to be taken is the reduction of the number of attachments in the mail. Plus, they should pause all mail activity on that particular shared mailbox. This Windows guide is about the diagnostic methods we have followed and how we fix Outlook Emails stuck in Outbox Folder issue. i have emails that will not send - stuck in outlook outbox. After Outlook closes, start it again and repeat steps 2-3. If Outlook fails to connect or complete the sending process, the email remains in the Outbox. Understand why email stuck in outbox and quickly solve email delivery problems in Outlook. When you compose an email and hit “Send,” the email is stored temporarily in the Outbox folder until it successfully reaches the mail server. Jan 23, 2024 · If your Outlook emails are getting stuck in the Outbox and not sending automatically, here are some troubleshooting steps to help you resolve the issue: Did you try to do this in the Outlook on the Web? If your emails are not sending from Outlook. Sometimes, you need to send an urgent message to someone, but you find that your Outlook emails get stuck in Outbox without getting delivered to the recipient at the other end. Save them as drafts, first, then schedule them for delay delivery after you’ve made the change and restarted Outlook. I’ve tried closing out and restarting the pc and clicked work offline and deleted items in Jun 26, 2025 · Want to know the mean of Outbox in Outlook? Learn all information about outbox important, working, fix Outlook email stuck in outbox. Learn about some ways to get them moving. You can reset your account settings to see if that gets Outlook sending Jun 6, 2023 · 1. Is your email in Outlook getting stuck in the Outbox folder and can't figure out why it's not sending? Here are a couple of things you can do to help get yo Fix email stuck in my outbox in Outlook When Outlook can’t send an outgoing message, it’s moved to the outbox where it can be reviewed and stored for further troubleshooting. 6 days ago · I can receive and send messages via BT webmail but my Outlook isn't working properly. pztslkcscrczkucmzdektkuosypdesywdjclbdgwfnopxkpabvgyihdxuzqanohomsaayyw